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An iPhone upgrade rant

Are you upset at AT&T’s iPhone upgrade pricing? Do you own an iPhone 3G and now you’re stuck in a 2-year contract with AT&T? Do you think AT&T is being unfair because they won’t let you upgrade your phone for the same price as a new customer? Well you’re not alone. There are a lot of people whining about AT&T’s iPhone upgrade policy since the new iPhone 3Gs came out. Here are a few things to consider before you go writing a hateful email to your cell carrier of choice.

Remember when you got your iPhone 3G from AT&T? They make you sign a 2-year contract in order to get the phone at a greatly discounted price. So, like every other American consumer with an unstoppable thirst for Apple’s technology you signed the contract stating that you were theirs for 2 years. In turn they gave you a discounted iPhone and told you that you could upgrade your phone in 18-24 months. Then Apple had to go and develop a new handset that is better than the old one (surprise, surprise). Now you want a newer, better phone at a discounted price and you want it right now. But the contract you signed is not up so your only options are:

  1. Wait until your contract is up.
  2. Pay full price for the new iPhone 3Gs.
  3. Complain loud enough that it’s AT&T’s fault and hope they change their mind.

Sadly, it seems that most people are choosing option #3. They signed a contract with AT&T making a commitment and giving their word. Then they saw a newer, shinier piece of hardware that they wanted–not needed–although they didn’t want to pay full price for it. And somehow this whole situation was AT&T’s fault. They are the ones who didn’t allow their customers to break the contracts those same customers willingly signed a year earlier in order to get a discounted phone. How dare they hold people to their word instead of just giving people what they want all of the time. They are acting like responsible adults or even parents!

Sometimes in life we have to pay full price. Sometimes there are consequences to our actions–actions like making an agreement and then trying to weasel out of it. I don’t like AT&T’s service either, but if you are one of these whiners please remember: This is your fault, not theirs. Either pay or wait. Not only is it the right thing to do, it might just make you a better person.

End rant.